Last updated: 23 October 2026

At Lilly Flockhart, each order is thoughtfully prepared and carefully packaged to ensure your purchase arrives safely.

We are pleased to offer both domestic and international shipping.

Order Processing

All products are ready-made and carefully prepared for dispatch.

Orders are generally processed within 2–5 business days, excluding weekends and public holidays.

Please note that processing times are separate from shipping and delivery times.

Australian Shipping

We offer shipping throughout Australia.

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Delivery times vary depending on your location and the shipping provider. Estimated delivery times will be provided where available.

International Shipping

We are pleased to offer international shipping to supported destinations.

International shipping costs are calculated at checkout based on your delivery destination and selected shipping method.

Delivery times vary depending on the destination, customs processing and local postal services.

International customers are responsible for any applicable customs duties, import taxes or additional fees imposed by their destination country, unless otherwise stated at checkout.

Order Tracking

Where tracking is available, tracking information will be provided via email once your order has been dispatched.

Packaging

Every order is packaged with care, with particular attention given to protecting delicate fabrics, handcrafted accessories and other fashion pieces during transit.

Incorrect Shipping Information

Please ensure all shipping details are accurate before placing your order.

If you notice an error in your delivery information, please contact us as soon as possible. We will endeavour to assist before your order has been dispatched.

Delays, Lost or Damaged Parcels

While we take care to ensure orders are dispatched promptly, delivery delays may occasionally occur due to postal services, customs processing or circumstances beyond our control.

If your parcel arrives damaged, is significantly delayed or appears to be lost, please contact us with your order details so we can assist in resolving the issue.

Your rights under Australian Consumer Law remain unaffected.

Contact

For any shipping enquiries, please contact us using the contact information provided on our website.

Lilly Flockhart

www.lillyflockhart.com